Shipping & Delivery

At VANTA, we are committed to delivering your order safely and as quickly as possible. Please read the information below carefully.

Order Processing

Orders are processed within [X] business days of being placed. You will receive a confirmation email once your order has been dispatched. Please note that orders placed on weekends or public holidays will be processed on the next available business day.

Shipping Times

Shipping times and costs are calculated at checkout based on your delivery location and selected shipping method. Estimated delivery times will be shown before you complete your purchase.

Tracking Your Order

Once your order has been shipped, you will receive an email containing your tracking number. You can use this to monitor your delivery progress. You can also visit our Track Your Order page for more information.

Delivery Delays

While we always aim to deliver within the estimated timeframe, occasional delays may occur due to high demand periods, weather conditions, or carrier delays. These are outside of our control, but we will always do our best to keep you informed.

International Shipping

We ship to selected international destinations. Available countries and shipping rates will be displayed at checkout. Please note that international delivery times may vary depending on the destination.

Customs & Import Fees

For international orders, customs duties, taxes, or import fees may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in the order total or shipping cost. We recommend checking your local customs regulations before placing an order.

Lost or Delayed Packages

If your package appears to be significantly delayed or lost, please contact us via our Contact Us page with your order number and we will investigate the matter with the carrier on your behalf.